Q1:Are you a manufacturer or a trading company?

A1:We are a professional manufacturer for home fragrance and Aroma machine located in Jiangsu and we have around 7 years experience on OEM and ODM services.

Q2:How long will the Reed diffuser last?

A2:It depends on the size of the bottle and the atmosphere you use the diffuser. Normally,regular 100ml bottle can last for 4-6 weeks.

Q3:Where do you buy fragrance?

A3:We buy fragrance from well know fragrance house abroad: Givaudan and Firmenich.

Q4:What's the fragrance level for diffuser and candles?
A4:Our regular fragrance level is 15% for reed diffuser and 10% for candles. We can coustomize the level you want, for example, if you like strong smell we can use 20% or 30% for diffuser and 15%-20% for candles. 

Q5:What's your MOQ for your products? 

A5:Part of the products we have stock and ready to ship,they are 48pcs for MOQ. For those we don't have stock,regular MOQ is 500-1000pcs perm design. Beside, the MOQ for Aroma machine is 100pcs.

Q6:What's your lead time for production? 

A6:Normally 30-35 days for home fragrance, 7-10days for Aroma machine.

Q7:What's the sample policy? 

A7:We support OEM/ODM samples and exising samples bu charging basic sampling fee.This fee will be refunded when order is placed as long as the order qty reaches MOQ.